Digitap.AI Enteprise Solutions Private Limited ("us", "we", “Digitap”, or "our") operates https://www.digitap.ai or https://sdk.digitap.ai (jointly known as the "Service"). (together known as the "Site").
We might collect your name, email, mobile number, phone number, street, city, state, pin-code, country and IP address.
We collect information you post in a public space on the Site or on a third-party social media site belonging to us.
We may collect demographic information about you or any other information provided by you during the use of the Site. We might collect this as a part of a survey also.
If you use the Site, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information directly from you when you register for an account. We also collect information if you provide feedback on the Site or ask us a question through phone or email.
We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of the Site.
For example, if you use an integrated social media feature on the Site. The third-party social media website will give us certain information about you. This could include your name, mobile number and email address.
If you choose to link and connect your email account with Digitap, we may access the said account for purposes including collecting your bank statements for assessing your financial information and generating a credit profile so as to be able to provide curated financial or credit products that match your requirements.
Digitap's access to the email account(s) is authorized through the email provider’s access mechanism. If you permit the Digitap website/app to download your bank statements, the Digitap website/app will securely store the financial information details for each of your bank accounts, including your sign-in user name and authorisation tokens for tracked accounts.
You can choose to enable us to access one or more of your email accounts by explicitly consenting to each single account separately. Please note that your consent to any of the above is purely voluntary. We only access the emails once and we immediately revoke the access as soon as we have read the emails.
We only read emails from financial service providers including banks and credit card issuers and do not open, read or access any personal e-mails. We hereby confirm that we do not access any other personal information. For the sake of clarity, Digitap employs automated processes for accessing and analysing information provided by you; where we may need to use our algorithm to access a password-protected document utilizing information provided by you.
We collect and monitor only your financial transactions SMS about bank related transactions, the names of the transacting parties, a description of the transaction and the amount of the transaction for the purpose of expense manager. No personal SMS data is collected, read or stored.
We might use your information to respond to any service requests that you might rise
We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
In addition to the information made available to us, we may seek your consent and request access to your email account. If permitted, Digitap will automatically access the contents of emails only once for the purpose of assessing your credit worthiness by accessing financial information such as bank statements, credit card statements etc., curating offers and rewards customised for you, providing insights into your financial decisions including both investment and spending, curating specific financial/investment/other products for you based on your financial transactions, investments, and past financial behaviour etc. In order to expand the scope of our App services, we may from time to time, seek additional information and financial documents such as information related to investments in equity, mutual funds and other documents. Any such collection of additional information & documents shall be subject to an explicit & purpose specific consent sought from all Users.
We may use your information to make the Site and products better. We may combine information we get from you with information about you we get from third parties.
We may use information to protect our company, our customers, or our websites.
We might send you emails or SMS about your account
We use information as otherwise permitted by law.Sharing of information with third-parties
We share information with vendors who help us manage some services on the Site. Some vendors may be located outside of India.
This includes a third party who would help us in conducting our business on a daily basis. Our partners use the information we give them as described in their privacy policies.
We will share information to respond to a court order. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
For example, if part of our business is sold we may give our customer list as part of that transaction.
We will tell you before we do this.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email to [email protected]. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your account.Third party sites
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Nageen Kommu
Email: [email protected]